What are cookies?
When you visit the Site we may store some information (commonly known as a "cookie") on your computer. Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web. Passwords and credit card numbers are not stored in cookies.
What are cookies used for?
A cookie helps you get the best out of the Site and helps us to provide you with a more customised service. We use cookies for the following purposes:
So that you will not have to re-enter your details each time you visit the Site: and
To track how the Site is used and to improve and update our content.
What cookies does this Site place?
When you visit the Site, the following cookies may be placed on your computer:
Google Analytics Cookies:
How to manage your cookie settings
You can block or erase cookies from your computer if you want to (your browser's help screen or manual should tell you how to do this), but certain parts of the Site are reliant on the use of cookies to operate correctly and may not work correctly if you set your browser not to accept cookies
Most browsers are automatically set to accept cookies and you should be able to restrict or disable them if you wish by adjusting the settings on your browser (your browser's help screen or manual should tell you how to do this). However, certain parts of the Website are reliant on the use of cookies to operate correctly and may not work correctly if you set your browser not to accept cookies. We do not use 'spyware', that is web bugs or hidden identifiers or other similar devices to gain access to information, store hidden information or to trace your activities. For more information about cookies and instructions on how to adjust your browser settings to restrict or disable cookies, see the website www.allaboutcookies.org/
Changes to the Cookies Policy
We can amend this Cookies Policy from time to time so you should check it regularly to ensure that you are familiar with its terms and any changes which are made.
Find out more in our Privacy Policy
The purpose of this privacy notice is to outline how E&J Estates has established measures to protect your privacy and information rights.
If you have any questions in respect of this notice, or would like to exercise your rights as a data subject (for example, to correct data or to exercise your right to access), E&J Estates can be contacted as follows: enquiries@eandjestates.co.uk
We recognise that you have rights as a ‘data subject’, and that we have an obligation to uphold these.
This privacy notice aims to outline how we maintain these rights. In particular, it outlines:
Under current UK data protection law, you have rights including:
| Right to be informed | This means that we have to be transparent in how we collect and use your personal data. |
|---|---|
| Right to access | You have the right to access your personal data. |
| Right to rectification | If the information we hold about you is inaccurate or incomplete, you can request that we correct this. |
| Right to erasure | You can request that we delete or remove personal data in certain circumstances. |
| Right to restrict processing |
You have the right to request that we cease processing your data, if:
We will review the validity of your request and respond to you with our decision. |
| Right to data portability | Where you have consented to our processing your data, or where the processing is necessary for us to deliver a contract, you can request a copy of that data be provided to a third party in electronic form. |
| Right to object |
You have the right to object to our processing in certain circumstances. For example, you can object to:
For the avoidance of doubt, we do not process data for these purposes. |
| Rights relating to automated decision making including profiling |
Where we apply automated decision making, we must:
We do not use automated decision making or profiling. |
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. If you exercise your right of access, we will require proof of identification and the one-month timeframe for a response begins from receipt of your identification document.
Please get in touch with us at enquiries@eandjestates.co.uk to find out more or to exercise your information rights. There are circumstances in which we will decline your request, but we will explain this clearly to you.
Please find below a summary of the information we hold and how we use this to deliver services to you.
| Information we collect | Examples of Information | Why we collect the information | How we obtain the information |
|---|---|---|---|
|
Core customer records Customer correspondence Customer billing Customer documentation (hardcopy) |
Property Details, Name, Contact Details Any Details provided by the customer Payment and billing details Lease or other title documents |
We collect your information in order to perform a contract (your lease or title document). This includes, for example, administering and processing billing or consents and other obligations under your lease or title document. |
Most of the information we obtain is provided to us directly by your landlord or rentcharge owner.
We also receive information from customers directly and indirectly from managing agents or management companies, insurers, solicitors or payment processors in relation to the legal performance of your lease or title document. |
|
Employee details |
Contact details, financial details including tax, pension details, HR records including performance, disciplinary and recruitment | We process this information about our employees to allow us to administer their employment and benefits pursuant to contract and for prospective employees in relation to recruitment |
Most of the information we process is provided to us by the employee or prospective employee directly. |
| Cookies | Analytical information e.g. browsing patterns and statistical data | We use the information to improve customer experience on our website | Certain cookies are essential for the performance of the website and do not require consent. For analytical cookies we require your consent and there is an option on the website to modify your cookie preferences. |
This page tells you the terms of use on which you may make use of our website www.eandjestates.ept-stage.co.uk/login, whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.
You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.